Email providers supported by ShuttleCloud

One of ShuttleCloud API’s differential values is the large number of supported email providers. Currently, our platform supports email and contacts migrations from 247 email providers.

Thanks to that, our customers can help their users import email and contacts easily, reducing the friction users face when they switch to a new provider.

This is the complete list of email providers supported by ShuttleCloud (updated on 28.02.2017):

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Customer Stories | Gmail

Gmail Enhances the Onboarding of 1+ Billion Users Thanks to ShuttleCloud’s Migration Solution

Gmail is Google’s free ad-supported email service. With more than 1 billion active users, Gmail is the biggest free email provider in the world. Moreover, it is very popular among companies, with 60% of mid-sized US companies and 92% of startups choosing Gmail as their business email provider.

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Customer Stories | Comcast

Comcast Enhances New Users’ Onboarding with ShuttleCloud

Comcast, the leading American mass media company, is one of the largest broadcasting and cable providers in the world. Through the XFINITY Connect web portal, Comcast provides email and voicemail access to its high-speed internet/voice customers.

The Comcast XFINITY team wanted a solution that would improve new users’ onboarding by seamlessly importing emails and contacts from their previous webmail providers.

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Email, a consumer service and a business necessity

The way I first perceived email was, it was something my parents did for work.” These words are from a 21 year old senior interviewed by the Wall Street Journal for an article on the perception of email amongst  younger generations.

Our first reaction when we started reading was that it was going to be yet another article forecasting email’s imminent demise. But in reality, it’s clear that insights like these actually help us understand that there still is a future for email as a communication tool.

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Customer Stories | Google Contacts

Google Contacts Leverages ShuttleCloud to Power Onboarding for Millions of Users

Contacts is Google’s primary online address book manager. It’s available as a standalone service, within Gmail (Google’s free email service), and as a part of Google’s business-oriented suite of web apps, Google Apps for Work.

The Contacts team wanted a process that would help onboard new users by importing contacts seamlessly from their previous webmail providers.

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19 Elements that Must Be Present in a Webmail Service User Onboarding

More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.

Billions of Users… But a Lot to Improve

In spite of email’s status as one of the most popular online services and a mature product in terms of user interface and features, email providers have a lot to improve on in terms of user onboarding. So what are the key factors in a user onboarding process for an email service? What are the best practices if we want to improve the user experience?

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The Most Popular Email Providers in the U.S.A.

Gmail (Google), 1 billion active monthly users worldwide. Outlook (Microsoft), more than 400 million active users worldwide. Yahoo Mail (recently acquired by Verizon), 225 million active monthly users. These are the numbers of the top email providers vying for a marketplace of 2.6 billion global users, according to Radicati Group’s independent analysis.

But, what will we found if we pay attention just on the U.S. market? The U.S. is a market where 85% of all people use the internet and over 246 million are monthly email users (meaning they send at least one email per month).

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Top free email services for 2018

Email is currently an essential tool to communicate, both in the corporate and personal spheres. In our day-to-day lives we now send and receive an abundance of emails. Although all free email providers deliver this basic service, the truth is that each of them has different characteristics.

At ShuttleCloud we are experts in the migration of information between them. In fact, our clients include more than 200 different email providers. Here we take a look at the characteristics of the most popular free email services:

1. Gmail

With its 1.2 billion users, Gmail is the world’s leading email service. Blocking suspicious attachments for security reasons, the ability to send files up to 25 megabytes in each message (if exceeded, a link is sent to Drive), the automatic translation of messages, smart responses, the organisation of emails into folders, labels, and access to tools as complete as Drive, Calendar and Maps are some of its main advantages. However, free accounts have limited storage space (the maximum is 15 gigabytes) and there is also a daily limit for sending messages (500 messages or the same email sent to more than 500 recipients, if a Google group is not created).

2. Outlook Mail.

Microsoft’s email service has recently been integrating many of the functions boasted by Gmail. A simple and intuitive graphical interface (for example, at the top there is a broom icon, to easily clean boxes), the classification of messages by colour, and the application of marks, warnings and colours are some of its advantages. Outlook users also have a space limit with a free account (15 gigas), and there are restrictions when sending mass emails. Another disadvantage that some users may find is that to attach a file one must take two steps (selecting whether you want to share it as a link or as a copy)

.

3. Yahoo Mail.

Although Yahoo email has declined in popularity over the years, the fact is that it has many interesting features for users of its free service. Its storage space is huge (1,000 gigas), allows users to recover emails sent in the previous seven days, even if they appear as deleted, and allows for the creation of disposable addresses that function temporarily, to provide greater control over privacy and spam. However, the labelling system is not as flexible as Gmail’s, nor does it have some extra features that would facilitate the user’s experience.

4. ProtonMail.

Users who are more concerned about their privacy also have some email services that attach the utmost importance to this feature. This is the case of ProtonMail, an open source project developed by entrepreneurs from the CERN and MIT. Its most salient feature is its end-to-end encryption, which guarantees that nobody can read the content of the messages. In its free version it is not compatible with other email clients that support IMAP and SMTP protocols, and it only allows one to store 500 MB of encrypted content, which is definitely a drawback.

5. iCloud Mail.

Although the most logical thing is for users of Apple devices to create their accounts using this service to send emails through the Mail app of their iOS device or Mac, it can also be accessed via Microsoft Outlook. Although its design is one of its strong points, one of its limitations is its storage space: only 5 gigabytes.

6. Zoho Mail.

In addition to allowing us to send email, Zoho Mail, a business-oriented service, integrates with a series of its own apps that make it possible to create and edit documents and spread sheets. Although its pay version, particularly, features a series of strengths, the free version also has its upsides: it makes it possible to create accounts for 25 employees, each one with 5 gigabytes of storage.

7. GMX Mail.

Users who require a lot of space to store their messages for decades may opt for another alternative: GMX offers unlimited storage capacity and also allows you to send very large attachments, up to 50 gigabytes. The interface is simple, although its functions cannot be compared to those of the most popular services.

8. Mail.com.

Another of the least-known free email services is Mail.com. It offers much less storage space than others (2 gigabytes), but allows one to send files of up to 50 megabytes in a single message. There is also an integrated online calendar to schedule meetings.

9. Tutanota.

If a user is concerned about his security, this is another of the email services that can come in very handy, as it also uses end-to-end encryption and, like Zoho, is open source. The service is very simple, although its free storage capacity is weak: only 1 gigabyte.

10. Yandex Mail.

Created by the Russian company of the same name, this email service is also another alternative to the most popular options. It stands out for its interface, similar to Gmail’s and very easy to use, and it offers almost all the tools one might need: filters, tasks, keyboard shortcuts, the capacity to customise the interface… However, its storage space is less than that of other services (10 gigas).

The 10 Most Popular Email Providers in Germany

With more than 71 million active internet users, Germany is one of the most mature and attractive markets for the internet service providers (ISPs) and telecoms of the world.

Email is one of the most popular services companies offer in this market. There are dozens of email providers in Germany, but what are the most popular email services there? According to a survey done by Statista, titled Leading 10 e-mail providers in Germany in 2015, these are the email providers with the most users:

iCloud

10. iCloud

Apple’s email service is used by 0.4% of users in Germany.

Yahoo-Mail

9. Yahoo Mail

Yahoo Mail, one of the most popular service of the big american company, ranks in ninth place. It is used by 1.19% of German internet users. Yahoo has been in the news recently because it is looking to sell its internet businesses, which include services such as Yahoo! Finance, Yahoo! Sports, Yahoo! News!, and Yahoo! Mail.

1and1

8. 1&1

1&1 is one of the world’s leading web hosting providers. It currently offers a wide range of web hosting products, including email solutions and high-end servers in 10 different countries. It is owned by United Internet, a German internet service provider.

2.68% of German users have an email account with 1&1.

Gmail

7. Gmail

Gmail is the most popular email service in the world, with more than 1 billion active users monthly.

In Germany, 4.08% of those surveyed use Gmail.

Freenet

6. Freenet

The telecom and web content provider Freenet AG offers a powerful email service too. It is used by 4.37% of German internet users.

American Online (AOL)

5. AOL

This American company, which was acquired by Verizon for $4.4 billion in 2015, has more than 9 million monthly visits in Germany. It is used by 5.17% of users.

Outlook

4. Outlook

Microsoft’s email service enjoys good health in Germany. It ranks in fourth and is used by 8.15% of the people surveyed.

Telekom-Online

3. T-Online

This German telecom company’s email service is used by 11.63% of German internet users. Email is certainly a valuable service for the Bonn-based company, which is working hard to be “the leading European telecommunications provider,” according to its CEO.

Web.de

2. Web.de

The internet portal Web.de, owned by 1&1, is one of the most popular email providers in Germany. In fact, email is the company’s most recognizable service, used by 26.44% of German email users.

GMX

1. GMX

27.34% of people surveyed by Statista said that their email provider is GMX.de. GMX.de has more than 13 million users in total and, like its rivals Web.de and T-online, pays special attention to its service’s security.

It’s key to highlight that the top three email providers—T-Online.deWeb.de, and GMX.de—are the companies that launched the “Email Made in Germany” initiative, an initiative based on a set of measures to increase customers’ account security.

According to Deutsche Telekom and United Internet, “GMX, T-Online, and Web.de users automatically encrypt data over all transmission paths,” and the companies offer “peace of mind that data is handled in compliance with German data privacy laws.”

What is ShuttleCloud?

Since its inception, ShuttleCloud has been the leading solution for large enterprises seeking end-user driven data migration solutions.

ShuttleCloud is partnered with Gmail who utilizes our JSON API within the Gmail UI to provide passwordless integration for users importing their email & contacts into Google’s ecosystem.

We are Gmail & G Suite experts migrating over eight million users and more than ten petabytes of data from 200+ providers into Google these past three years. We are the only partner integrated natively within the Gmail UI.