Unable to Access Options to Import Contacts

Home Forums Import mail and contacts into Gmail – help forum Unable to Access Options to Import Contacts

This topic contains 2 replies, has 2 voices, and was last updated by  Angel 8 months, 1 week ago.

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  • #265

    Andrew
    Participant

    I want to import contacts from my Apple Contacts/Apple ID account to the newest Google Contacts version: https://contacts.google.com/

    I follow the steps listed here: https://help.shuttlecloud.com/how-to-import-from-apple-to-gmail/

    When I login into Gmail to do the import, I do not have the option for step 3:

    3. Under Accounts and Import select Import mail and contacts

    I have tried to go back to the legacy version of accessing contacts in gmail too, but get this error: https://cl.ly/1o0F1q200Z2R

    Even thought I’m the account admin, I’ve tried to find the screen that grants the correct access.

    It seems like I’m stuck in a loop and can’t get to the import option.https://cl.ly/2z2y063B2s3B

    #266

    Andrew
    Participant

    When I go to import from the new version of Google Contacts, I get this error:

    Import from old Google Contacts?

    This preview version of Google Contacts doesn’t support importing from a contacts file yet. To import from a contacts file now:

    1. Go to the old Google Contacts
    2. From the More menu, click Import and upload your file
    3. Come back to this window and refresh your browser

    #271

    Angel
    Keymaster

    Hello Andrew, You will have to follow the steps shown in this video.

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