Unable to Access Options to Import Contacts Home › Forums › Import mail and contacts into Gmail – help forum › Unable to Access Options to Import Contacts This topic contains 2 replies, has 2 voices, and was last updated by Angel 5 months, 1 week ago. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts February 6, 2018 at 20:25 #265 AndrewParticipant I want to import contacts from my Apple Contacts/Apple ID account to the newest Google Contacts version: https://contacts.google.com/ I follow the steps listed here: https://help.shuttlecloud.com/how-to-import-from-apple-to-gmail/ When I login into Gmail to do the import, I do not have the option for step 3: 3. Under Accounts and Import select Import mail and contacts I have tried to go back to the legacy version of accessing contacts in gmail too, but get this error: https://cl.ly/1o0F1q200Z2R Even thought I’m the account admin, I’ve tried to find the screen that grants the correct access. It seems like I’m stuck in a loop and can’t get to the import option.https://cl.ly/2z2y063B2s3B February 6, 2018 at 20:47 #266 AndrewParticipant When I go to import from the new version of Google Contacts, I get this error: Import from old Google Contacts? This preview version of Google Contacts doesn’t support importing from a contacts file yet. To import from a contacts file now: 1. Go to the old Google Contacts 2. From the More menu, click Import and upload your file 3. Come back to this window and refresh your browser February 12, 2018 at 16:55 #271 AngelKeymaster Hello Andrew, You will have to follow the steps shown in this video. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.