Unable to Access Options to Import Contacts

Home Forums Import mail and contacts into Gmail – help forum Unable to Access Options to Import Contacts

This topic contains 2 replies, has 2 voices, and was last updated by  Angel 11 months, 1 week ago.

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    I want to import contacts from my Apple Contacts/Apple ID account to the newest Google Contacts version: https://contacts.google.com/

    I follow the steps listed here: https://help.shuttlecloud.com/how-to-import-from-apple-to-gmail/

    When I login into Gmail to do the import, I do not have the option for step 3:

    3. Under Accounts and Import select Import mail and contacts

    I have tried to go back to the legacy version of accessing contacts in gmail too, but get this error: https://cl.ly/1o0F1q200Z2R

    Even thought I’m the account admin, I’ve tried to find the screen that grants the correct access.

    It seems like I’m stuck in a loop and can’t get to the import option.https://cl.ly/2z2y063B2s3B



    When I go to import from the new version of Google Contacts, I get this error:

    Import from old Google Contacts?

    This preview version of Google Contacts doesn’t support importing from a contacts file yet. To import from a contacts file now:

    1. Go to the old Google Contacts
    2. From the More menu, click Import and upload your file
    3. Come back to this window and refresh your browser



    Hello Andrew, You will have to follow the steps shown in this video.

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