This topic contains 3 replies, has 4 voices, and was last updated by 
Blanca 1 month, 2 weeks ago.
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Why can’t I import emails from spectrum, charter anymore?
Hello Ellen, into which email system are you trying to import?
I can’t import from charter to gmail
Hi!
I am Blanca from ShuttleCloud.
You may be able to copy your emails from your Charter account using the “POP” option. (The “POP” option can copy email messages, but not labels or folders.)
Here are the steps:-Sign into your Gmail account.
-In the top right, click the gear icon, and select “Settings” from the dropdown menu.
-Click the “Accounts and Import” or “Accounts” tab.
-In the “Check mail from other accounts” section, click “Add a mail account”.
-Type the email address of your Charter account, then click “Next Step”.
-Type your Charter password.
-Also, type the POP Server details.RECOMMENDED: Check the boxes next to the options below:
>“Always use a secure connection (SSL) when retrieving mail”
>“Label incoming messages”
-Leave the other boxes unchecked.
-Click “Add Account”.Please let me know if this works for you!
Best,
Blanca.
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